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         Market Research Agencies
 
Q.1  What is a Market Research Agency?
Ans. "Market Research Agency" is a commercial concern engaged in conducting market research in any manner, in relation to any product, service or utility, including all types of customised and syndicated research services.

Market research includes research based services in respect of consumer markets, industrial marketing, business to business marketing, social and rural marketing, etc. and is based on the requirements of the client. Such research services may be carried out by various techniques and may take the form of brand and advertising research. Such market research services include studies such as, strategic research & brand positioning development, new product development research, creating development research, brand name, logo, pack label research, corporate image, diagnostic market research, customer research, etc. Therefore, the market research services are of a very diverse nature and of a very wide variety.
Q.2  What is the taxable service in case of services provided by a Market Research Agency?
Ans.  Taxable service means any service provided to a client, by a market research agency in relation to market research of any product, service or utility, in any manner.
Q.3  What is the value of the taxable service in case of services provided by Market Research Agency?
Ans. 
 
 
Value of the taxable service in relation to the service provided by a market research agency to a client, is the gross amount charged by such agency from the client for services rendered in connection with market research of any product, service or utility in any manner.
Q.4 
Whether the Service tax is payable by the market research agencies on services rendered to the advertising agencies who has subcontracted the work to them?
Ans. 
 
 
Yes, in the case where a market research agency is providing the service to the advertising agencies, who have commissioned its services on behalf of the client, the market research agency would be required to pay service tax on services rendered by it to an advertising agency. The advertising agency would also liable to pay service tax on the amount billed to its client, but for advertising services.
Q.5  Is service tax payable on the reimbursable/out-of-pocket expenses charged to the client on actual basis?
Ans.  No. The charges billed to the client by Market Research Agency on account of out of pocket expenses which are reimbursable on actual basis, such as, travelling, boarding and lodging expenses are not subject to service tax. In this respect, the service tax assessee may be required by the jurisdictional officers to provide documentary evidence substantiating his claim for abatement from the gross amount received from the client for services rendered.
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